So viel zum Thema Interessenkonflikte der ITK-Anbieter und Planungssicherheit für Anwender: Kaum 2 Wochen nach den Ankündigungen von Microsoft und Cisco, im Bereich Unified Communications eng zusammenarbeiten zu wollen, heißt es nun auf Ciscos Blog:

“In this ever-changing global economy, can any business wait around to get outpaced by competitors while they experiment with PC or email-client-based-architecture for unified communications? Can they afford to exclude future prospective customers, employees, or partners who do not use email as their preferred communications medium? Can they afford the 18-24 month wait for a software-client-based call control architecture that will be marginally mature and deployable? Can they really depend on PC “experts”, who are learning on-the-job to implement a business class unified communications solution that meets their communication requirements?

For businesses waiting to evaluate PC (or email) client-based-software architecture for unified communications, the opportunity cost associated with this inertia is difficult to justify. I would go as far as to say that for many customers their very survival is dependent upon breaking out and leading the pack – not just responding to the changes in the market but anticipating them and transforming themselves to provide a consistent media-rich unified communications experience to users in all workspaces.”